A confirmation of your booking will be e-mailed to you showing the dates reserved, times, pickup instructions and amount due. Please verify the confirmation and notify us of any changes and/or corrections.

An automatic 15-18% gratuity is included. Our chauffeurs do certainly appreciate additional tipping for amazing service!

Your reservation starts from the time you are picked up and ends when you are dropped off, unless your pickup location is outside our service area. If this is the case, we will notify you when you make the reservation.

We service your travel needs any time of the day or night, 24 hours a day, 7 days a week, including all holidays.

We have live personal service on our phones 24 hours a day, 7 days a week. We also provide an 800 number for your convenience.

We monitor all commercial flights and check timings, so whether you arrive late or early, our shuttle or sedan chauffeur will be waiting for you at the designated meeting place.

We meet our passengers at the baggage claim area with a sign bearing the last name or company name of the traveler.

Our wedding package includes complimentary Champagne or sparkling cider. Upon request we can offer red carpet service , or “Just Married” signs. We offer Multi-car discounts if you book 3 or more vehicles. The chauffeur is there for you and to serve your needs, so additional stops and changes to your schedule within your rental time can be made at the last minute with no additional charge.

Your rate quote is based on the information provided at the time your reservation was made. Additional charges can result from changes to your service during your trip, such as extra stops, waiting time, or extending the duration of your charter.

Yes, all reservations for transportation must include credit card information. We will not charge your credit card if you are paying cash or corporate check. But we do require a valid credit card number.

There are two standard methods to make a payment for your transportation. First, the most convenient method is to make payment with a card on file. Secondly, you can pay the driver directly at the time of your trip by cash or credit card. (We will still need a credit card when you make the reservation in order to reserve your vehicle.)

The beauty of our personalized service is that it is tailored to your needs. We will pick you up and drop you off from wherever you are. You dictate the times you’d like the tour to begin and end.

Yes, and we do it quite often. Just let us know which wineries you are interested in at the time you place your reservation, and we will set it all up.

It’s a percentage 15-20%.

Yes, the billing is set up on a monthly basis and we invoice the company at the end of each month. We usually keep a credit card on file but corporate accounts can also pay by check.

Yes 10% for military & student discounts (ask management about non-profit pricing)

An hourly rate is the hourly price rate given for a type of vehicle rented by the hour; while a transfer rate is a flat rate price, regardless of the number of hours or day of service. We don’t charge hourly rates on transfers because it is already a flat rate that includes the round-trip that the driver makes to and from the given location.

To avoid problems, we need to get these important details for a wedding:
-Number of guests or passengers
-determine what type of vehicle or vehicles needed
-Specific times with detailed itinerary
-Wedding planner’s name & phone number
-A signed CC authorization form
(For shuttling large groups we suggest parking at a nearby church or school parking lot)

Cash or credit card (corporate check for accounts).

Yes we allow small dogs or pets. No smoking allowed. ($50 cleaning for dogs in Luxury cars & Limos)

No drinking. Alcohol is allowed in the vehicle as long as only persons 21 and over are drinking.

Yes, $100 cancellation fee if you decide to cancel within 10 days of the reserved date. For vehicles that carry 20 or more passengers, the fee is $150. No cancellation fees for transfers (24hr notice needed).

Generally no clean up fee is charged unless the vehicle is left in extremely bad condition; that would be a $50 cleaning fee. $150 for vomits or anything very messy.

No

Yes, and yes (keg of beer for buses only).

Yes

No

On the reserved date after service is complete. You can also you a different card, or pay with cash. It’s up to you.

Pick-up time and location, brief itinerary, best contact # on the day of, credit card to hold the reservation… but you can pay cash on the day of if they choose.

Yes if paying by the hour. (Transfers) Fee is $20 for each stop. $10 if they’re close to each other.

Shuttles, E350 vans, Mega Bus & Trolleys

Old Mission, Courthouse, The Riviera, State Street, Stearns Wharf, Beaches etc.

Yes (however not on Saturdays).

Each winery visit would take between 45min-1 hour,(depending on the size of the group and your leisure). We can also help set of winery reservations for your group is needed.

7 or more people

Yes, $50 Sunday discount (must have a minimum of 5 hour reservation), and if you book for 6 or more hours, we offer an additional hour for free We call this our 6 for 7 deal.

Yes we offer $15 boxed lunches which they can pre-order and it will be picked up by the chauffeur on the day of the wine tour. The partner company is Fresco Café and the boxed lunch includes bottled water, sandwich, dessert and side salad. (Menu is on our wine tour page)

If you are picked up from Santa Barbara going to the Wine Valley, it would take about 45 minutes each way so in 5 hours, we suggest about 3 wineries (for 6 hours: 4 wineries and 7 hours: 5 wineries). However, if you are picked up within the Wine Valley, it would only take about 10-15 minutes for arrival to first winery so they could essentially visit more vineyards can be visited.

Aside from the WT being a private tour that comes with the amenities that include ice, water, champagne, cheese, crackers and chocolates, we help our customers choose the wineries according to what they are looking for (large vineyard, small boutique tasting rooms, overlooking the valley, romantic wineries, etc.) specific to their likes and assist in making reservations as requested. We offer boxed lunches, or you can have lunch at any restaurant of your choice; we also keep menus in all of our vehicles in case our clients want to order something. (Chauffeur will pick up their food order at no cost) We also help our customers prepare their itinerary and make sure to answer questions if they have special requests or concerns. We have knowledgeable drivers that know the wine country. Ultimately, we ensure that we will provide the best wine tour experience for our customers.

$10 – $15 (depending on the winery. Some wineries offer more tastings than others)

PRIVATE TOURS only (we offer luxury transportation and we work at your pace and want you to have a personalized experience).

Yes for sedans, SUVs, and 6pax limo (only):
$435 for 5 hours on weekends and $375 for 5 hours on weekdays
We offer boxed lunches for $15 per person if they would like to order.

Sedans and Limos: 5 hours before 6pm; 3 hours after 6pm
Trolleys and Big Buses: 4 hours before 6pm; 3 hours after 6pm

Sedans, Limos, Trolleys: 3 hours before 6pm; 2 hours after 6pm

Our rates are located

Yes, $25

Yes

For the duration or hours the driver is simply sitting and waiting, the driver waits behind the wheel/windshield and we are not charging full price just $50/hr.

It is the waiting time spent by the driver behind the wheel waiting and is applicable to out of town rides (e.g. customers book for a ride to a game or concert out of town and the driver will just wait till the event ends). The cost for windshield time is $50/hr.

No (However we can offer windshield time)

$50 (reservation has four hour minimum)

This is for a reservation where the number of hours for the reserved event is divided within the day. The hours of service are not continuous. Example (2pm-4pm and again from 7pm-9pm) Total of 4 hours.